If I had to pick just one thing I’ve consistently heard from residents over the past 17 months, it is “I didn’t know anything about that” regarding the COJB topic or project of the day. Communication is so important, and people want to feel not only that their input is heard and valued but that they are kept up to date on issues affecting them.
It’s easy to become complacent and assume that the method of communication one is using is sufficient or meets a minimum requirement. It’s a goal of mine to improve the communication that comes out of City Hall in both frequency and delivery methods, and therefore overall effectiveness for you.